Processes, requirements, and timelines for number porting in Germany.
This article explains how to submit a number porting request for the Germany, including the required information, approval process, and porting timelines.
Prerequisites
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Letter of Authorization (LOA) Signed by the authorized user and/or number owner. The information on the LOA must match the authorized user name and service address held by your current carrier.
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A scanned or electronic copy of the most recent phone bill/Invoice (not older than 30 days) that clearly shows: Account number, Authorized user’s name and All numbers to be ported
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Current (Losing) Provider name Provide the name of the current (losing) carrier. This must also be included in the LOA
Company name (registered in Germany) and full address in Germany-
Company registration document (HRB / Handelsregisterauszug)
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Proof of address, this may be an internet connection invoice, energy bill or any other essential invoice of a third party (not older than 6 month). The complete address of the requested zipcode area and company name must be clearly visible on the document. Company stationery is not accepted as Proof of Address.
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The number(s) are part of a number block or extension (Durchwahl)
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The name of the latent provider in Germany
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The company stamp and a signature of the competent person who may transfer numbers on behalf of the company concerned or a valid power of attorney.
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How to request number porting?
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Log in to https://dash.callto365.com
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Go to Porting → Porting Submission.
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Enter the number(s) or number ranges. For a single number, enter the same number in both Start of Series and End of Series.
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Click Next (»).
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Upload the LOA and the Phone Bill Copy
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Select your preferred porting date. This must be at least 21 to 30 days from today (based on average lead time)
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Submit the request
The current provider will review the request and either approve or reject it. Once approved, the porting date will be confirmed
Availability
Geographic number porting
National number porting
Remarks
The average lead time is 21 to 30 days. Requirements and timelines may change at any time based on country-specific rules and regulations.