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Switzerland (CH/+41)

Processes, requirements, and timelines for number porting in Switzerland .

This article explains how to submit a number porting request for the Switzerland , including the required information, approval process, and porting timelines.

Prerequisites

  1. Letter of Authorization (LOA) Signed by the authorized user and/or number owner. The information on the LOA must match the authorized user name and service address held by your current carrier.

  2. A scanned or electronic copy of the most recent phone bill (not older than 30 days) that clearly shows: Account number, Authorized user’s name and All numbers to be ported.

  3. A completed and signed PoA (Power of Attorney / Letter of Authorization) from the end user Which we will send you.

  4. A clear list of the telephone numbers to be ported In POA

  5. The telephone numbers listed must exactly match the numbers specified in the signed PoA.

  6. In some cases, the current telecom provider (losing carrier) may charge porting fees. Any such charges will be reviewed on a case-by-case basis and passed through to the customer if applicable.

  7. Once the signed PoA and number list have been received and validated, a more accurate porting estimate can be provided.

How to request number porting?

  1. Log in to https://dash.callto365.com

  2. Go to Porting → Porting Submission.

  3. Enter the number(s) or number ranges. For a single number, enter the same number in both Start of Series and End of Series.

  4. Click Next (»).

  5. Upload the LOA and the Phone Bill Copy

  6. Select your preferred porting date. This must be at least 15 days from today (based on average lead time)

  7. Submit the request

The current provider will review the request and either approve or reject it. Once approved, the porting date will be confirmed

Availability

Geographic number porting

National number porting

Remarks

The average lead time is 15 days. Requirements and timelines may change at any time based on country-specific rules and regulations.

Document

Will send you based on your preference the Port as DDI Blocks or Port as Individual Numbers