Processes, requirements, and timelines for number porting in United Kingdom.
This article explains how to submit a number porting request for the United Kingdom, including the required information, approval process, and porting timelines.
Prerequisites
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End User Local Details and LOA (Letter of Authorization)
Provide the end user’s local details along with a signed LOA from the authorized user or number owner. -
Recent Invoice / Phone Bill
Submit a scanned or electronic copy of the most recent invoice (not older than 30 days). -
Mandatory to provide the zip code where the requested number is located.
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Additional Information
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In case the request is rejected and you wish to resubmit it, resubmission charges will apply — the same as the original porting charges.
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End user's local address is required in case of ES activation.
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How to request number porting?
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Log in to https://dash.callto365.com
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Go to Porting → Porting Submission.
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Enter the number(s) or number ranges. For a single number, enter the same number in both Start of Series and End of Series.
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Click Next (»).
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Upload the LOA and the Phone Bill Copy
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Select your preferred porting date. This must be at least 22 days (based on average lead time)
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Submit the request
The current provider will review the request and either approve or reject it. Once approved, the porting date will be confirmed
Availability
Geographic number porting
National number porting
Remarks
The average lead time is 22 days. Requirements and timelines may change at any time based on country-specific rules and regulations.