Processes, requirements, and timelines for number porting in New Zealand.
This article explains how to submit a number porting request for the New Zealand, including the required information, approval process, and porting timelines.
Prerequisites
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Letter of Authorization (LOA) Signed by the authorized user and/or number owner. The information on the LOA must match the authorized user name and service address held by your current carrier.
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A scanned or electronic copy of the most recent phone bill/Invoice (not older than 30 days) that clearly shows: Account number, Authorized user’s name and All numbers to be ported
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Porting Window is depend on Time given by the upstream.
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Lead Time
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Lead times vary depending on the stage of the porting process.
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Updates will be provided throughout each stage of the port.
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Cancellation Notice
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Cancellation requests must be submitted at least 2 business days before the scheduled cutover date.
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If the port is already scheduled for cutover, please contact us as soon as possible to request cancellation.
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How to request number porting?
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Log in to https://dash.callto365.com
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Go to Porting → Porting Submission.
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Enter the number(s) or number ranges. For a single number, enter the same number in both Start of Series and End of Series.
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Click Next (»).
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Upload the LOA and the Phone Bill Copy
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Select your preferred porting date.
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Submit the request
The current provider will review the request and either approve or reject it. Once approved, the porting date will be confirmed
Availability
Geographic number porting
National number porting
Remarks
Requirements and timelines may change at any time based on country-specific rules and regulations.
Document
Will available once you requested porting.