Processes, requirements, and timelines for number porting in United States.
This article explains how to submit a number porting request for the United States, including the required information, approval process, and porting timelines.
Prerequisites
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Letter of Authorization (LOA) Signed by the authorized user and/or number owner. The information on the LOA must match the authorized user name and service address held by your current carrier.
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A scanned or electronic copy of the most recent phone bill/Invoice (not older than 30 days) that clearly shows: Account number, Authorized user’s name and All numbers to be ported.
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PIN/Password Requirement:
The end user must provide the PIN/Password with the current underlying carrier. Failure to provide the correct PIN/Password may result in port request rejection.
How to request number porting?
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Log in to https://dash.callto365.com
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Go to Porting → Porting Submission.
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Enter the number(s) or number ranges. For a single number, enter the same number in both Start of Series and End of Series.
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Click Next (»).
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Upload the LOA and the Phone Bill Copy
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Select your preferred porting date. This must be at least 20 days from today (based on average lead time)
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Submit the request
The current provider will review the request and either approve or reject it. Once approved, the porting date will be confirmed.
Availability
Geographic number porting
National number porting
Remarks
The average lead time 20 days. Requirements and timelines may change at any time based on country-specific rules and regulations.